We are open.  Most patient encounters are by Televisit or Phone Call Visit.  At this time, we do not accept walk-ins or urgent visits. We do not see sick patients. Procedures and testing are being done in exam rooms. There are HEPA filters with UV lights in each exam room and each lobby. Non-essential items have been removed from rooms and all surfaces in contact are being cleaned regularly.

 

• The number of patients inside the office building will be limited. In general, patients will be encouraged to wait in their vehicles and will be notified via cell phone when an exam room is available.

• Patients will be encouraged to wear facemasks.

• We will have CDC-recommended concentration hand gel you must use when entering the office

• Your temperature will be taken and the COVID19 symptom screening questions will be reviewed

• Transfer of paper will be minimized (receipts can be emailed or mailed to you)

• The waiting room will be closed except for situations where the patient requires assistance, eg., parent/child, elderly, patients with disabilities and where it is not practical for the attendant to wait in their vehicle.

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• Providers and staff will wear facemasks and gloves.

• Office and exam rooms will be cleaned and disinfected between patients.

• All staff will be screened for symptoms of COVID19 including the taking of temperatures each day upon arrival at the facility. Any staff with any signs or symptoms will be immediately sent home or referred to the appropriate health care facility.

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Shot clinic is open. We are following the trend of other Allergy offices and have moved most of the operation outside of the waiting room to keep appropriate distance between patients. Note you can "get behind" a week or two on your shots without having to back down on the dose.  For patients building up on their shots, we will hold your maximum dose at a certain level so that the shots will be effective but not too concentrated in order to minimize the chance of a reaction to the allergy shot (once COVID19 precautions cease, then you will be advanced to the anticipated full-strength concentration.

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Our phone lines are overwhelmed.  If you cannot get through by phone, then please communicate with us through the Patient Portal

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To arrange a TeleVisit or Phone Call Visit, please call the front desk at 334-528-0078 to make the visit date/time, confirm insurance coverage, pay copay, and be triaged to a TeleVisit or Phone Call Visit.  TeleVisit is done on a computer through the Patient Portal or through your smartphone/iPad through the Healow App and allows for audio and video interaction with the provider; this is the better alternative and allows appropriate documentation of your condition as you will complete a pre-visit questionnaire on the portal just prior to the TeleVisit. Please review the details of the TeleVisit process by clicking here. Phone Call Visits are audio-only and only certain insurance companies allow such PhoneCall Visits and the time is generally limited to 5-15 minutes with the provider.